{ shop online }  ..  my shopping bag  ..  my orders  ..  faq
{ my shopping bag .. 0 items  ..  total  $0.00  ..  view details  ..  go to checkout }

frequently asked questions

How should I store my biscuits, cakes, puddings and nuts?

To maintain the freshness of your purchase, we recommend that you store your biscuits, cakes and puddings in a cool dry cupboard away from heat or light source and away from any perfumed items such as soaps etc. Once opened ensure your products are sealed in an airtight container in a cool dry cupboard.

Can I store my biscuits, cakes, puddings and nuts in the refrigerator?

Only refrigerate in extreme weather conditions, in which case place in an airtight container or double wrap and place in the bottom section of the fridge. We recommend that you bring them back to room temperature to enjoy them at their best.

Are any of your products gluten free?

Several products are labelled ‘Gluten Free’ as per the Australian New Zealand Food Standards Code. These products have “no detectable gluten”.

Can I place my order now but not have it delivered until Christmas time?

Yes. Place your order and then be sure to include a requested dispatch date in the "messages" section - please allow sufficient time for delivery - everything seems to be taking longer, lately.

How long will it take to receive my order?

Once your order is received it will be processed and dispatched within 2 working days. Delivery times will vary due to the demand on the postal services. In the peak seasonal time ie Christmas ~ please allow a few extra days to avoid delays in receiving your products.

Can I have product sent overseas/outside Australia?

Sorry, this service is no longer available.

Premium Australian ingredients

Did you know?

Our cooks...

hand crack every egg (free range, of course).